How to Choose the Best Dry Cleaner in Chicago

Dry cleaning is a service that many people require from time to time, and it’s important to choose the right dry cleaner to ensure the safety and quality of your clothes or items. With so many dry cleaners in Chicago, it can be challenging to determine which one is the best fit for your needs. In this blog post, we will explore the seven key factors to consider when choosing a dry cleaner in Chicago.


The first step in choosing a dry cleaner in Chicago is to do your research. Start by asking friends, family, or neighbors for recommendations. You can also check online reviews on Google, Yelp, or other review websites to see what other customers are saying about their experiences with different dry cleaners in the area.

Another way to research dry cleaners is to check their website. A good dry cleaner website should have information about their services, pricing, and policies, as well as customer testimonials or reviews.

Look for certifications and awards

A reputable dry cleaner should have a certification from the Drycleaning & Laundry Institute (DLI) or the International Fabricare Institute (IFI). These certifications indicate that the dry cleaner has met certain standards for quality and safety.

You can also look for awards or recognition from organizations like Angie’s List, the Better Business Bureau, or local publications like the Chicago Tribune or Time Out Chicago. These accolades can be a good indication of a dry cleaner’s commitment to providing excellent service.

Check for environmentally friendly practices

Dry cleaning can have a significant impact on the environment, so it’s important to choose a dry cleaner that uses environmentally friendly practices. Look for a dry cleaner that uses biodegradable solvents or a wet cleaning process, which uses water and mild detergents instead of harsh chemicals. Some dry cleaners, such as Greener Cleaner Chicago, also offer reusable garment bags or hangers to reduce waste.

Visit the location

Once you’ve narrowed down your list, it’s time to visit the dry cleaner’s location. This will give you a chance to see the facilities and ask any questions you may have. Look for a clean and organized space with modern equipment. Ask about their process and how they handle different types of fabrics or stains.

Ask about customer service

Good customer service is an essential part of any business, and dry cleaning is no exception. Ask about the dry cleaner’s policies on lost or damaged items, and what their turnaround time is for different services. Look for a dry cleaner that is willing to work with you to meet your needs and provides prompt and courteous service.

Compare prices

Price is always a consideration when choosing a dry cleaner, but it shouldn’t be the only factor. Some dry cleaners may offer lower prices but sacrifice quality or safety in the process. Look for a dry cleaner that provides competitive pricing while still offering high-quality service.

Consider location and convenience

Finally, consider the location and convenience of the dry cleaner. Look for a dry cleaner that is located near your home or workplace, and offers pickup and delivery services if necessary. Some dry cleaners may also offer extended hours or weekend hours to accommodate your schedule.

One important consideration when choosing a dry cleaner is the type of clothing or items you need to have cleaned. Some dry cleaners specialize in certain types of clothing, such as wedding dresses, leather, or vintage clothing. If you have a specialty item, it may be worth seeking out a dry cleaner that has experience with that type of item.

Another consideration is the turnaround time for different services. Some dry cleaners may offer same-day or next-day service, while others may take several days or even a week to complete a job. If you need your clothes or items back quickly, make sure to ask about the turnaround time

before choosing a dry cleaner.

It’s also important to consider the level of expertise of the dry cleaner’s staff. A good dry cleaner should have knowledgeable and experienced staff who can handle different types of fabrics and stains. You can ask about the experience and training of the staff, or even ask for a demonstration of their skills.

When comparing prices, keep in mind that the cheapest dry cleaner may not always be the best choice. In some cases, lower prices may indicate lower quality or safety standards, so it’s important to find a dry cleaner that provides competitive pricing while still maintaining high-quality service. Some dry cleaners may also offer discounts or coupons for new customers or repeat business, so it’s worth asking about any available promotions.

Finally, it’s important to consider the overall experience of using a particular dry cleaner. Look for a dry cleaner that provides easy and convenient service, whether that’s through pickup and delivery, extended hours, or online scheduling. A good dry cleaner should also have clear and transparent pricing, policies, and procedures, so that you know exactly what to expect when you use their services.

In conclusion,

choosing the best dry cleaner in Chicago requires some research and consideration. Look for certifications and awards, environmentally friendly practices, and good customer service. Visit the location to see the facilities and ask questions, compare prices, and consider the location and convenience. When making your decision, keep in mind your specific needs and preferences, and don’t be afraid to try out a few different dry cleaners before settling on the one that works best for you. By following these tips, you can find a dry cleaner that meets your needs and provides excellent service.